Hathway / Gujarat Telelink [GTPL] — Internet is not working from seven days

Address:

202, 2nd Floor,Sahajanand Shopping Center, opp. Swaminarayan Temple, Shahibaugh, Ahmedabad - 380004

Hello I am a gtpl customer. My register userid is bt_dilip. My gtpl internet is not working from seven days even customer care is not responding properly and even not getting proper resolution from their end. They are giving repeatedly answer like we will resolve the issue in 24 hours but still internet is not working from seven days and they are not doing anything to make it up internet working.