Hathway / Gujarat Telelink [GTPL] — internet service shutdown, no response to complaints

Address:

Gandhinagar, Gujarat, 38421

It has been 3 days now that my internet services are shutdown. I have been complaining about the same to gtpl customer care from 3 days now and every time they only log a new complaint and tell that your problem will be resolved within 3 days yet don't take any action. Now, 3 days have been already passed and i called them up again and they had same response that your complaint will be resolved within 3 days from now. Yet no action is taken by their side. Even i received a text that your complaintid: xxxxx has been closed. However, they have not taken any action and the internet is still not working.