Hathway / Gujarat Telelink [GTPL] — net is not working from last 1 week

Address:382470
Website:www.gtpl.net

I have called customer care many times but they are not giving the exact date when it will be working. My daily work totally stuck up due to this. When i call customer care every time they replies wait for 24 hours there are technical issues in your area. I have been listening this answer from last 1 week. The head supervisor sandip joshi committed me that your net would work on 18/09/2017 and he gave me 100% surety for this. Still net is not working. Today morning i called again in customer care and she replied me that please wait there are still some technical problem in your area. I asked her that when it will be resolved, she replied me that no idea just wait. Now how much time i should wait i do not know.

I am a software developer and my work depends on internet only. How can i work without it tell me.

I want refund for this 1 week because i do hard work and then i earn money and from that money i am paying to gtpl. So if it does not work for 1 day it means a lot to me.

Please provide me that refund and also please let me know the exact date when it will start.

My register mobile number in gtpl is [protected]

Thanks
Nilesh mistry
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Sep 20, 2017
Updated by nilesh.mistry
Internet still not working. When I call to customer care they reply to wait without any estimated time. How can we develop our India with this type of service. Modiji always says about digital India but how can it be possible without internet. I kindly request you please fix my net issue as soon as possible. My daily work has already been affected by this. I can not be able to do my office work at home. Looking for your positive response.

Sandip Joshi the supervisor's attitude is like a owner of GTPL company. I also request please dismiss this person as well. I wanted to connect with him again but nobody is transferring my call to him.
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