[Resolved]  Hathway / Gujarat Telelink [GTPL] — no internet since yesterday morning

Address:	Ahmedabad, Gujarat, 382421
Website:	www.gtpl.net

Hi team,
I had renewed my gtpl broadband plan on yesterday morning. After that i had also informed the same to my local agent appointed by gtpl and also about internet connectivity issue. Till today no reply from gtpl. After that i had also registered an online complaint via www.gtpl.net portal about internet connection issue but on yesterday evening it was closed by gtpl customer care without resolving it. So, i had to call and inform the gtpl customer about connectivity issue. The customer care representative had told me that it had been resolved as soon as possible but nothing was happened and again the complaint was closed by customer care without resolving an issue.

Again i had registered a complaint on gtpl online portal and after sometime i received the notification for complaint closed without any response by gtpl.

Prior this i had to register multiple complaints about bad services by gtpl. I had received 3-4 calls by gtpl agents within last two days about to collect payments for renewal but no one had resolved my issue.

At last i have to submit a complaint against gtpl via this forum.

Hoping for quick action.

Thanks
Nileshkumar m. Prajapati