Address: | 380013 | Website: | www.gtpl.net |
This is with respect to gtpl current scheme of 10 mbps internet pack of 1000 gb in rs. 4, 100 (Considering your 50% scheme on original plan of rs. 8200 for 1000 gb)
I am existing gtpl customer and happily using your service from last 12 months, recently in the month of feb my i have renewed my plan once again to your service.
My complain is if gtpl such scheme is already available why you guys or your sales representative are not extending such scheme advantage to existing customer...?
The worst part is being an existing customer i get to know this details from other sources or users, you guys don't even sms or mail. Having such scheme is available for a customer i was forced to apply for an old scheme which was really ridiculous.
Here i can see the clear loss of my rs. 4100 for not availing this scheme.
I have tried so many time calling at your call center and mail communication to head office seeking for help but didn't get any satisfactory response, head office guys in mail communication just reply "sorry we can't help in this" that's it.
My request to gtpl team is kindly giving me the advantage of this scheme by either returning my extra money which i have paid or extend my validity of this plan to another one year.
My gtpl connection is registered with [protected] number
Call me on the following number, if any.
+91 [protected] Was this information helpful? |
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