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Hathway / Gujarat Telelink [GTPL] — payment done still plan deactivate and not support

We have installed gtpl in ahmedabad.
Installation process very slow we can call may time after they install and activate...
After 5-6 days internet not working.
We can call toll free number and they told me temporary suspend because of payment related issue.
We have payment receipt and invoice.
We can call vendor to activate the can not support/ answer properly.
Many time complaint but still plan deactivate.
User id :- sp817_sb
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