Hathway / Gujarat Telelink [GTPL] — Refund payment

Address:382330

I have paid my GTPL bill for yearly package on 30.03.2017 my cheque clear in my bank a/c. But I have refund required for personal work then I have mail for refund or convert monthly package instead of yearly package & refund balance deposit mail to GTPL

But reply for GTPL is not refund policy in his organization, then I have read all policies of GTPL which is available in his website but not mentioned this type of policies (Terms & Condition, MOP & Application Form) which is mentioned in his mail. I have send all policies soft copy to GTPL through mail which is available in his website.

Also I have mail copy to his Ahmedabad nodal officer but nodal officer still not reply regarding this. And the person who have reply me same mail regarding his organization policies mail to me.

Last 12 days I have send two mail but no reply by GTPL.

I have complain because of GTPL do not harassment other person same as me.

I have required refund and compensation as well as file complaints against GTPL for mentally harassment to me.
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