Hathway / Gujarat Telelink [GTPL] — regular technical problems - incompetent company

Address:	Vadodara, Gujarat, 390007
Website:	www.gtpl.net

I am using gtpl broadband since last 1.5 years.in last 1 year, there is rarely any month where i have not called customer care to register complaint about wan port unplugged. This is regular with gtpl. Their team is not able to provide permanent solution.
Even their ridiculous online portal does not work. Also their mobile application does not allow to register complaint through mobile. I have to call and wait in the queue to register complaints every now and then. Online is portal is so inaccurate that it does not list all the complaints i have registered till now.