Hathway / Gujarat Telelink [GTPL] — Shifting of broadband connection from 6th floor to 1st floor

Address:E-103 Sparsh Aaron Vasna Ahmedabad 380007

I am using Gtpl broadband services having User Name- aron_603e in the name of Pallavi Raina . I have requested to shift the connection from 6th floor to 1st floor on[protected] request number- 277345 . I have not received any response regarding my request neither customer care is satisfactorily responding to my calls . I have no other option then complaining in consumer forum. How could i continue using such disgusting service where I have paid my fees till April 2022 and will get no extension for all these days when I have not used the services. Kindly revert to me with a genuine reply or I will complaint to higher authorities regarding such ignorance at your part.
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