Hathway / Gujarat Telelink [GTPL] — wifi-internet problem

Address:	Near HDFC BANK DELAD BRANCH, At-Delad,ta-olpad, Surat, Gujarat, 394130
Website:	www.gtpl.net/connect/surat.html

I am aman patel from delad, ta - olpad, surat, gujarat.in my locality all people take 15 mbps wifi plan and gtpl's salesman (Name - rahul, mobile number - [protected], [protected], add - siyadla near sayan,) give us promise to give better service and take payment of our plan first. But now we are facing problem of internet speed. Moreover we complain about this many times, gtpl customer care generate complain tickets but none is coming to solve problem and tickets were close directly without clearing of problem.in addition in the month, 10-15 days we see that wifi is not working.