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Hathway / Gujarat Telelink [GTPL] — wifi not working since 3 days

First of all very poor service from gtpl. I mean pathetic. I will not renew it after its expiry for sure. I had called many times to customer care since past 2 days that my wifi is not working still none of their technician had visited to my premises. They only say that sir your request is under process. Technician might be coming from u. S. A i guess. Poor very poor service. -5 stars to this so called gtpl service.
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Complaint Status


[Feb 03, 2019] Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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    Hathway
    Customer Care Service
    Customer satisfaction rating
    31%
    Complaints
    5379
    Pending
    0
    Resolved
    1541
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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