[Resolved]  Hathway — hathway cable and broadband services/ customer care calls (ivr and executives)

Address:Hathway Cable & Datacom Limited, Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai- 600 034.

Do not disturb - account no [protected]

This in regards to the frequent hathway ivr and customer care calls i have been receiving since the last 3 months. Due to the current covid situation, i am out of chennai since 14th march and i am not in a position to use my account until further notice. I have informed this several times to the customer care executives that i will not be able to resume my connection till i am back in chennai once again. However, all my attempts to inform my situations are in vain. I still receive frequent ivr and customer care calls several times in a day and sometimes in quick successions. This is a big harassment and i am deeply frustrated with all these calls which are impacting my mental health.

I request to immediately stop these customer service calls. Hope this request is taken seriously and expect quick action in this regard by de-registering me from all hathway service calls (Both ivr and customer care executives) until further request from my end.
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Aug 13, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2020
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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