[Resolved] Hathway — Hathway not providing refund.
I was contacted by hathway representative and they have promised me plan details that doesn't exists, I made a payment of 1767 for 3 months plan.
However, during account verification the actual plan details were explained which was not as per my needs so I requested to not activate and refund the amount.
I have not recieved the refund yet, i made the payment on 20th October and asked ro refund the amount on 21st October.
I have called customer care multiple times and also send mails to their office mail id, the last time i checked i was informed that the related ticket was closed without processing refund.
Please help me with this.
Account Number - [protected]
You will find the screenshot of transaction id, closed tickets without resolution and mails sent to customer care for your reference.
Complaint marked as Resolved Dec 6, 2020
There is absolutely no use by Posting in this forum. Try to reach the nodal officer for your area, writing to [email protected] helped me get my refund.
[Nov 12, 2020] Hathway customer support has been notified about the posted complaint.
|1 Comment Updated:||ShareTweet|
[Resolved] Hathway - Not installing modem
[Resolved] Hathway / Gujarat Telelink [GTPL] - GTPL Broadband not giving refund though fault from their side (did not get the connection shifted even after 21 days)
[Resolved] Hathway / Gujarat Telelink [GTPL] - Not getting shifted the connection. Not getting refund.
[Resolved] Hathway - Internet broadband/ Amount paid but connection was not provided - Not received refund amount of Rs. 1767/-