[Resolved] Hathway — I didn't get money refund

Harry_042

Address:

No. 603, 604, 6th Floor, Mahaveer Chambers, Liberty X Road, Himayath Nagar, Hyderabad - 500029

Initially I requested for a new connection and I spoke with the agent.They said send me the documents required and I sent aadhar, passport size photo.They generated a payment link and we paid through that link.After all this happen one of his agent again call back me and said for your location there is no availability.I spoke with same agent which I have paid.since 6 days they are saying we will refund you still I don't get my money.I paid for 3 months plan 1767.0/- please help me to get my money back.
Thank you

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Aug 10, 2021

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2020

Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.