[Resolved] Hathway — I'm complaining about hathway regular calls | |
I have disconnected the hathway broadband because of relocating to different place. I have called to customer care to stop the service but daily i'm getting to many calls from hathway from different numbers stating that we're providing offer please do recharge. " Once I was blackmailed and fooled by Hathway team saying that I need to pay 2000 rupees fine or else Need to pay 425 rupees for completely closing my account but later I have realized that my account has been recharged for one month". I used to stay in Hyderabad so used hathway services for one and half year and that I have relocated to my home town. I have called to hathway toll free number raise a ticket for termination of my account. No one has visited my place at that moment. Later I got many calls from hathway and I have answered many calls said the same. But still I am getting to many calls still. How to stop this call? Do i need to come to your head office and give you a written statement? As per your guidelines i reached customer care and informed to stop the service. What else expecting from consumer? Was this information helpful? | |
Oct 6, 2021 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Sep 02, 2021 Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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