[Resolved]  Hathway — Internet broadband/ Amount paid but connection was not provided - Not received refund amount of Rs. 1767/-

Address:

Hyderabad, Ramanthapur

The account number provided to me is -[protected].

My LM coordinator generated was[protected]M775394.

I made the payment of Rs. 1767/- on 19/10/2020 and have attached a screenshot of the payment for your reference.

At, this point all I need is a refund of the amount1767/- . INR, I have paid to Hathway.

Payment process

Bharath - [protected]

The person who spoke to for installation was Bharath his mobile number is [protected] for the payment processing and he said to contact him for any issues.

Installation

Praveen - [protected]
The person who came for installation was Praveen his mobile number [protected] he came on 22/10/2020 and informed he needs to take a main line for giving connection and would need 3 days of time .

Thereafter, I tried reaching Praveen and Bharath multiple times via call, but the calls went unanswered, sent them text messages and what's app messages but did not get any reply. ( I have attached the screen shot of messages sent to him for your reference)

I called Bharath from a different mobile number on 28/10/2020 to which he replied saying your connection has been cancelled please reach customer care for the further information. He did not provide and cancellation ticket number.

At, this point all I need is a refund of the amount 1767/- . INR, I have paid to Hathway.

Request, Hathway to look into the issue at priority .

Regards,
Aamer Khan
[protected]