[Resolved]  Hathway — Internet connection lost

I am currently facing issues of no internet connection since sunday 28th june 2020. I had raised complaint for which request id 29062020w272608 was generated and the same was close without my issue being resolved. I called the customer care today and i was told that there is some external cable connection issue on which hathway team is working and again my complaint was registered with service id[protected]w293862.

I want hathway to take some immediate action since i am facing loss of work. I also want the validity to be extended to compensate by the number of days for which internet connection is lost.
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Aug 7, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2020
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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