Hathway — Internet connection not restored

Address:kandivali Mumbai

My internet got disconnected and raised complaint ticket on portal on 3rd Jan 2021, I called the customer service everyday but the answer that I got that the there is technical issue and the technician will call and visit my place which did not happened till date. I escalated the same to nodal officer but they too responded with same gimmicky reply that they would look into it. Its pathetic customer service from Hathway. I erred by going to 6 month subscription and now they simply sitting duck with no responsibility and accountability.

I have written them for refund but no specific reply from them.
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    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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