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[Resolved]  Hathway — Internet doesn't work and have slow speed

My account id-[protected]
My phone number-[protected]
i have submit a lot of complaint for Hathway slow internet connection but they didn't listen at all.
1)They have given me a plan which is 50mbps in 550rs and at the same price they have given 75mbps to their different customer. So they doesn't have any fixed plan
2)Their internet doesn't work at all and giving me a speed of 1.9mbps
3)On complaining they just listen what is the problem and then suddenly cut the call.so no response from customer support.
4)They have pathetic customer support which only knows how to restart router from their end.
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Complaint marked as Resolved Sep 19, 2020
i have manage the problem on call and now it is sorted

Complaint Status


[Sep 19, 2020] Hathway customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    32%
    Complaints
    5114
    Pending
    0
    Resolved
    1527
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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