[Resolved]  Hathway — Internet doesn't work and have slow speed

My account id-[protected]
My phone number-[protected]
i have submit a lot of complaint for Hathway slow internet connection but they didn't listen at all.
1)They have given me a plan which is 50mbps in 550rs and at the same price they have given 75mbps to their different customer. So they doesn't have any fixed plan
2)Their internet doesn't work at all and giving me a speed of 1.9mbps
3)On complaining they just listen what is the problem and then suddenly cut the no response from customer support.
4)They have pathetic customer support which only knows how to restart router from their end.
Was this information helpful?
No (0)
Yes (0)
Sep 19, 2020
Complaint marked as Resolved 
i have manage the problem on call and now it is sorted
Sep 19, 2020

Complaint Status

Hathway customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View Full Information