Hathway — Net connection is not active after successful recharge.

 
3 Reviews
Pune Metropolitan Area, Maharashtra, India
 vishaldeshmukh007
I have hathway broadband internet connection with consumer ID 1310520. I have recharged my account for Rs 5250 for 6 months on 7 July 2015. It's been more than 2 days but the net connection is still not available. Also the account is showing only Rs4744 Credited. I didn't find any option to mail them. Whenever I tried to call the customer care the call was never picked up.

Complaint Status


[Jul 09, 2015] Hathway customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Vishal Deshmukh,

We apologize for the inconvenience caused. We will look into the matter and get back to you.

Regards,
Hathway Broadband
I paid my monthly instance and I see no internet available for the day I am working from home as such and net is not displayed

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    Customer satisfaction rating
    26%
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    phone
    +91 25 3252 0310
    +91 11 6165 6655
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    Hathway - Net connection is not active after successful recharge.