[Resolved] Hathway — new connection still not installed very bad service | |
Today Rajan. Gupt., ajay. Singh., rajan. Gupt. 1 message No attachment 1:45 pm Fw: new connection still not installed very bad service Hi pathetic, bad, miserable, pitiable, wretched, lamentable, ridiculous, deplorable, regrettable, derisory, tragic, unfortunate, laughable, lousy, distressing, depressing, dismal, saddening, appalling, painful, cheap, sorrowful. Services i am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] your pune team is incompetent and is lazy even your nodal officers are not compitent. Not working as per the tat. I am still waiting for installation and activation. The best joke is your team itself don't know when installation and activation will be done. But they always say sir in 15 mins installation will happen but that 15min never comes. Regards, dhiraj choudhari [protected] Ajay. Singh., rajan. Gupt. 1 message No attachment 1:07 pm Fw: new connection still not installed very bad service Hi i am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] your pune team is incompetent and is lazy even your nodal officers are not compitent. Not working as per the tat. I am still waiting for installation and activation. Regards, dhiraj choudhari [protected] Rajan. [protected]@hathway.com 1 message No attachment 12:58 pm Fw: new connection still not installed very bad service Hi i am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] your pune team is incompetent and is lazy even your nodal officers are not compitent. Not working as per the tat. I am still waiting for installation and activation. Regards, dhiraj choudhari [protected] — forwarded message — from: dhiraj choudhari to: [protected]@hathway.net sent: thursday, 27 august, 2020, 03:45:50 pm ist subject: new connection still not installed very bad service hi i am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] regards, dhiraj choudhari [protected] regards, dhiraj choudhari [protected] Yesterday Renault Ad Ad feedback Renault triber | now with amt The renault triber comes with 5-speed easy-r amt that delivers an effortless and comfortable driving experience. Book now Punenodal, deepak. Sri... [protected]@ha. 1 message No attachment 29 aug Re: new connection still not installed very bad service Today again false commitment. Mr gaurav team leader has again confirmed me yesterday that it will be installed and activated by today evening. Now i am calling him and he is not picking his phone. What a pathetic service. Account no : [protected] regards, dhiraj choudhari [protected] Last week Punenodal 1 message No attachment 28 aug Re: new connection still not installed very bad service Hi, thanks for your response but sorry to say still there is no define timeline for resolution. Regards, dhiraj choudhari [protected] Deepak. Sri., [protected]@... [protected]@ha. 1 message No attachment 28 aug Re: new connection still not installed very bad service Waiting for revert regards, dhiraj choudhari [protected] Deepak. Sri., [protected]@., digital. Mu. 1 message No attachment 28 aug Re: new connection still not installed very bad service Can i expect revert? Still installation is pending regards, dhiraj choudhari [protected] Deepak. Sri., [protected]@., digital. Mu. 1 message No attachment 27 aug Fw: new connection still not installed very bad service Hi i am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] regards, dhiraj choudhari [protected] — forwarded message — from: dhiraj choudhari to: [protected]@hathway.net sent: thursday, 27 august, 2020, 03:45:50 pm ist subject: new connection still not installed very bad service hi i am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] regards, dhiraj choudhari [protected] Digital. Mu., [protected]@. 1 message No attachment 27 aug Fw: new connection still not installed very bad service — forwarded message — from: dhiraj choudhari to: [protected]@hathway.net sent: thursday, 27 august, 2020, 03:45:50 pm ist subject: new connection still not installed very bad service hi i am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] regards, dhiraj choudhari [protected] [protected]@hathway.net 1 message No attachment 27 aug New connection still not installed very bad service Hi i am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] regards, dhiraj choudhari [protected] Earlier in august Dhiraj choudhari 1 message Message has attachments 4 aug No subject Regards, dhiraj choudhari [protected] Dhiraj choudhari 1 message Message has attachments 4 aug Fw: noc for irda certification_d7810 Regards, dhiraj choudhari [protected] July Sushant. [protected]@indusind.com 1 message Message has attachments 15 jul Manishk. [protected]@indusind.com — forwarded message — from: dhiraj choudhari to: sushant. [protected]@indusind.com sent: wednesday, 15 july, 2020, 06:21:39 pm ist subject: regards, dhiraj choudhari [protected] Sushant. [protected]@indusind.com 1 message Message has attachments 15 jul No subject Regards, dhiraj choudhari [protected] [protected]@dreamjobs.in 1 message Message has attachments 11 jul Dhiraj choudhari resume for idfc Dear ritika, kindly find attached updated resume. Regards, dhiraj choudhari [protected] Renault india Ad Ad feedback Renault kwid rxl Now available in 1.0l, manual and amt variants. Choose your favourite from the exciting range today. Book now. Fw: new connection still not installed very bad service Me To Rajan. [protected]@hathway.net & 45 more 30 aug at 1:45 pm Hi Pathetic, bad, miserable, pitiable, wretched, lamentable, ridiculous, deplorable, regrettable, derisory, tragic, unfortunate, laughable, lousy, distressing, depressing, dismal, saddening, appalling, painful, cheap, sorrowful. Services I am dhiraj chaudhari applied for new connection in 25th august 2020 payment was made on 25th evening it self. I was given an assurance that installation will be done by evening 26th august. I took up follow up but was given some or the other reason for not installing. Then it was told to me that installation will be done on 27th august by 1 pm. But no body turned out. Then i called up and was told to me that installation will be done in one hour time was 02:13 pm again no body turned out for installation. Then i called back and was told it will get installed today. Is this the way to treat new customer. What a pathetic service. What about the payment done from 25th august. My account no is [protected] Your pune team is incompetent and is lazy even your nodal officers are not compitent. Not working as per the tat. I am still waiting for installation and activation. The best joke is your team itself don't know when installation and activation will be done. But they always say sir in 15 mins installation will happen but that 15min never comes. Was this information helpful? | |
Sep 3, 2020 Complaint marked as Resolved Thanks team Hathaway for responding and resolving the issue on priority. Only I would like to tell that Plz tell your local teams to be discipline and committed. Hathway customer support has been notified about the posted complaint. Verified Support Aug 30, 2020 Hathway Customer Care's response Hi, Thank You for letting us know about your concern. We have escalated this to the support team to resolve it on a priority basis. Thank You! Hathway Customer Support Team.
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