Hathway — No support after 3 days of raising issue. Pathetic Service

I am not able to browse the internet. I am calling customer care for the last 3 days daily. They close the ticket without any resolution. Currently, the service request is active but no response from the last 3 days.
Ticket NO. 30062020M294833 closed without solving the problem.
Ticket No. 29062020M270638 closed without solving the problem.
I have raised proactively raised this from their self-care service, ticket no. 29062020M270638 but nobody is responding.
if I trying calling the IVR keeps looping me.
It's very difficult to cope up with work, especially at COVID times when WFH is the only option and internet is not working for 3 days. Hathway keeps closing tickets without even confirming if the issue is resolved or not, it's really mental torture to contact them again and again and talk to their useless IVR.