[Resolved] Hathway — Not installing modem
I submitted documents and payment on 14th Dec and till now my net is not installed.
they have started the billing cycle even without installing the modem. so now I have lost three days without even having internet.
customer care has no answer to why my net is not installed yet. the salesperson told me it will take maximum of three days and now its already 6 days.
Complaint marked as Resolved Dec 19, 2020
resolved within hours. thankyou
[Dec 20, 2020] Hathway customer support has been notified about the posted complaint.
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