Hathway — Receiving multiple calls from Hathway

Hi Team, I was using hathhway services till Sep-21 and after that moved to different location where we opted for Local internet connection and informed hathway about the same that not willing to renew the services. in May-22 I received email from Hathway where they mentioned that if you do not return the modem they will take legal action against me. So i called on helpline number and they said you need to pay some charges as you have been holding the model very long without opting for services so I paid the requested amount via Hathway official website. and submitted the google form which was attached in email to schedule pickup. It's been more than a month now no one has come to my place to collect the modem and again and again calling me for the renewal of services.
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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