Hathway — Refund for installation in non feasible area.. | |||
Hi My account no. Is [protected]... I was using hathway connection in 2019 And relocated to new location.. After relocation i have stopped using Hathway connection as it was not there in my area and it got Deactivated. And handed modem to the hathway team Since last so many days i was getting lot of calls from hathway sales Team.. They told me that now hathway is feasible in my new location I. E. Patels green park yapral hyderabad.. They have confirmed me Through whatsapp and phone and told me that if it is not feasible than My money will be refunded.. Based on their inputs, i recharged my account with rs.425 on 29.08.2020.. After 1-2 days i got a call from hathway technician that Hathway internet connection is not feasible in my Location.. Unnecessarily your sales team (Her name is divya and no. Is [protected]) has troubled me lot when there is nofeasibility in my Location and now for refund she is not picking my call also.. Divya is Telling lies just to fulfill the targets and provided the worst Support.. I want my refund of rs.425 in the same bank account from where it got Debited.. Refund the money as soon as possible and without troubling me Anymore. Find the attached pics chat from divya for confirmation and refund.. Ankit Reg. Mobile no [protected] Reg. Mail id : [protected]@gmail.com Was this information helpful? | |||
Hathway customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
It has taken very long time for refund for installation in non feasible area.. Written mails and complaint to hathway 4-5 times.. But it seems they don't want to solve it.. They are closing complaint without any resolution.. Worst support they have provided...
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