[Resolved] Hathway — Refund of Hathway broadband activated plan without modem router instalation
Nnd619 on Oct 17, 2020
Hi All, I have subscribed for hathway broadband connection on 04 october 2020 by paying Rs- 607 for 1 month. Everyday I was getting update from customer care executive and the person who has taken money that connection will be established by EOD. I think they do not know the meaning of EOD. Finally on 7th october they gave me Cable after after following up with them but till 10th EOD They did not install modem. So, I have decided to cancel subscription and made Cancellation request through customer care executive. I thought of checking this thing with the person who has taken money but he has switched off his mobile. I have the receipt of payment which I maid. So, I really need your help in order to get my subscription amount back from them. Kindly call me back if you need any information. They have activated pre-paid plan without my knowledge . Hathway Account no: [protected] Cancellation refund 10102020M592462 number is Name of the person who has taken Money-Govind pujari I have attached payment receipt and hathway account details Kindly Note: They have given only cable but no modem or router so no Internet connection was provided till date. Thanks,
Complaint marked as Resolved Oct 18, 2020
I have received some fraud calls from someone after posting this ..they say they are from hathway customer care and asking for my debit card details for refund..pls beware..and take some strict action .that's why i am solving this ..otherwise i still received calls
[Oct 17, 2020] Hathway customer support has been notified about the posted complaint.
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