[Resolved]  Hathway — Worst Customer service of Hathway

Hathway is not providing appropriate support even though my account is active. I have raised a complaint through app but it is showing in process since 30th august 2020.

I have emailed this concern but still no action has been taken. There is no further communication regarding this issue. They are just saying we have forwarded your request to technical team.

Every time I call customer service they disconnects my call in 2-3 mins.

Mr. Jalaluddin, who is head in CS department - BIG SHAME ON YOU.
I tried to call this person many time regarding this issue but he is not picking up my phone, I tried atleast 80-90 times continously.

POOR SERVICE AND WORST OF WORST CUSTOMER CARE.

Is hathway quality team is aware how frequently there associated disconnecting calls.

I want action on those agents who disconnected my calls.
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2020
Complaint marked as Resolved 
They marked as resolved in 2 minutes without contacting me. Great hathway
Hathway customer support has been notified about the posted complaint.
Sep 02, 2020
Updated by rakshitbirthare
Why you resolved it, without providing any update.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information