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[Resolved]  Hathway — Worst Customer service of Hathway

Hathway is not providing appropriate support even though my account is active. I have raised a complaint through app but it is showing in process since 30th august 2020.

I have emailed this concern but still no action has been taken. There is no further communication regarding this issue. They are just saying we have forwarded your request to technical team.

Every time I call customer service they disconnects my call in 2-3 mins.

Mr. Jalaluddin, who is head in CS department - BIG SHAME ON YOU.
I tried to call this person many time regarding this issue but he is not picking up my phone, I tried atleast 80-90 times continously.

POOR SERVICE AND WORST OF WORST CUSTOMER CARE.

Is hathway quality team is aware how frequently there associated disconnecting calls.

I want action on those agents who disconnected my calls.
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Complaint marked as Resolved Sep 2, 2020
They marked as resolved in 2 minutes without contacting me. Great hathway

Complaint Status


[Sep 03, 2020] Hathway customer support has been notified about the posted complaint.
Updated by rakshitbirthare Sep 02, 2020
Why you resolved it, without providing any update.
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    Customer satisfaction rating
    32%
    Complaints
    5114
    Pending
    0
    Resolved
    1527
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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