[Resolved] Hathway — Wrongly charged my Broadband connection | |||||
I am using the Hathway fast 7 -8 months and today I have received the call from Hathway customer care (+[protected], she had told me I have consumed that 40GB FUP this month, so If I pay 1215 rupees, I can get 120 GB per month next three months (I have 2 and half months old 40 Plan exists). So I have agree and paid the 1215/- and checked my account only 80GB plan given. I have called the customer care above number told me that they will arrange call back and I have received call from different person told me that there is no 120 GB plan. Why these ppl cheating the customers I am not understand. Please take necessary action on this company. Was this information helpful? | |||||
Mar 12, 2017 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Feb 09, 2017 Hathway Customer Care's response Dear Sir, we apologize for the inconvenience. An executive will get in touch with you ASAP. | |||||
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