Havells India — 6.5 pH water from alkaline water filter RO

sunil21665

Address:

Bhopal

For last one year ever since the said RO was installed at my premises nobody from company checked the pH of water coming out of water filter.

Yesterday it was checked through local service franchisee and was 6.5 pH which is acidic in nature and unhealthy for drinking purpose and the same was reported to local service franchisee and company's service head at Indore. But so far neither of them have taken any prompt action to control this damage caused to customer.

I am highly dissatisfied with such type of attitude of the company who is bothered to provide acidic drinking water to its customer after selling alkaline water filter RO.

Sunil Agrawal
Bhopal
[protected]

Was this information helpful?

No (0)

Yes (0)

Havells India customer support has been notified about the posted complaint.

Oct 29, 2020

Updated by sunil21665 I called customer care executive at the no provided by company's site...he said call afterwards as their system is not working...

I also made the entire matter aware to company's service head of MP region..even then he didnot bother to take any prompt action till now.

Company seems to be interested only to lure the customer to buy the products but is not bothered to provide the basic services to them...highly unprofessional for such a brand of repute