[Resolved]  Havells India — about the response from the staffs of havells service centre trivandrum, kerala

I've given a complaint against the disfunctioning of the product i bought (Havells velocity rs 1200 c/f) on 12/1/2020 and installed on 5th march 2020 to your trivandrum customer service - request id:[protected]. The scheduled date was 13/03/2020, 15.04pm which was informed from the office. I was waiting the whole day after postponing my schedules and important meetings. They are not giving reply nor attending my calls from 13th evening (I got calls from this number initially [protected]).

If there is any difficulties in providing sevice in time, i would ve given some other time for them, of they inform me the reason.

I hope havells india will take measures to solve this issue.

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Apr 16, 2020
Complaint marked as Resolved 
Mar 16, 2020

Complaint Status

Havells India customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
Havells India Customer Care's response
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
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