[Resolved] Havells India — accl

Anna Koshi

from Ernakulam, Kerala

Address:

A121 Jal Vayu Vihar, Shihab Thangal Road, Panampilly Nagar, Ernakulam, Kerala, 682036

We had installed your companys automatic changeover switch in our flat at pnampalli nagar, ernakulam, kerala.in the last two years we have changed two units of the said item due to malfunction and complete breakdown. Now we will be replacing it with a new one as the replaced old one is out of warranty. If this continues to happen it will prove very expensive for us not to mention the problems involved. I am surprised that such a company as yours should produce such sub standard products.

Was this information helpful?

No (0)

Yes (0)

Apr 6, 2019

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Havells India Customer Care's response Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells

Mar 06, 2019

Updated by Anna Koshi "Dear Mrs. Anna koshi
Your "Breakdown " request has been registered with reference number "[protected] ". Please show purchase bill to our engineer to avail warranty services, if applicable."
The above is the sms received when i placed the complaint on your toll free number.

Mar 07, 2019

Updated by Anna Koshi Please update me regarding this complaint.

Mar 08, 2019

Updated by Anna Koshi When will my complaint be resolved? They are saying the item has to be sent from somewhere.