[Resolved] Havells India — after 7 days to complaint service is not done | |||
Sir/madam, i have water gyser (Model-bello 25), presently it is not heating water, regarding this i was complained at toll free number (Complaint no-ha083682) at 8th of january and also got a call from service centre on 9th january. According to service rule visit fee is rs.250 but engineer want more money except this and i was again call on toll free number for this issue then he told to me i will escalate this issue to senior and wait after that i did not receive any call from your end and service end. Regarding this i'm calling daily for service and daily receive answer wait 24 hrs. From 8th jan to still today many 24 hrs laps but your engineer not calling me. I accept my mistake is i bought havells product but i promise after happened like it i never bought any product of havells and never suggest to any one. If havells product service is customer risk or customer problem. Was this information helpful? | |||
Feb 19, 2018 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 Havells India Customer Care's response Dear Sir(Balwant Singh), As our team already received your concern through Twitter. So, we request you to allow us some time to get back to you. Regards, Team Havells | |||
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