[Resolved]  Havells India — after 7 days to complaint service is not done

Address:Azamgarh, Uttar Pradesh, 276001

Sir/madam, i have water gyser (Model-bello 25), presently it is not heating water, regarding this i was complained at toll free number (Complaint no-ha083682) at 8th of january and also got a call from service centre on 9th january. According to service rule visit fee is rs.250 but engineer want more money except this and i was again call on toll free number for this issue then he told to me i will escalate this issue to senior and wait after that i did not receive any call from your end and service end.
Regarding this i'm calling daily for service and daily receive answer wait 24 hrs.
From 8th jan to still today many 24 hrs laps but your engineer not calling me.
I accept my mistake is i bought havells product but i promise after happened like it i never bought any product of havells and never suggest to any one. If havells product service is customer risk or customer problem.
Was this information helpful?
No (0)
Yes (0)
Feb 19, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
Havells India Customer Care's response
Dear Sir(Balwant Singh),

As our team already received your concern through Twitter. So, we request you to allow us some time to get back to you.

Regards,
Team Havells
Verified Support
Jan 19, 2018
Havells India Customer Care's response
Dear Sir(Balwant Singh),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Havells India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1215
    Pending
    0
    Resolved
    603
    Havells India Phone
    +91 17 2423 2401 [Chandigarh]
    +91 28 1248 1112 [Rajkot]
    +91 14 1391 4645 [Jaipur]
    Havells India Address
    QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
    View all Havells India contact information