[Resolved] Havells India — Air Cooler No.GD253440 Invoice No 15574 Reminder 2

Vinod K Tiwari

from Delhi, Delhi

Address:

New Delhi, Delhi, 110045

I purchased first time havells air cooler (Freddo-i) on 20th april 2017. From jagdamba electricals upon installation
We found some manufacturing or physical damaged complaints lodged on 23/04/2016
With customer care was routed to service centre mr. Jagdamba servece centre in delhi
Ref. No gd253440 service engineer asgn mr. Sabir ali found front panel physically miner damaged one locks is brocken.
Engineer some repair through favi kwik but problem not solved but my new product turned nasty.
They told me your complaint received after 24 hours company not responsible.
They are not cooperating and giving flimsy reasons. Please change defective product asap.

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Jun 4, 2017

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Havells India Customer Care's response Dear Sir (Vinod K Tiwari),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells

Verified Support

May 04, 2017

Havells India Customer Care's response Dear Sir (Vinod K Tiwari),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells