[Resolved]  Havells India — bad product sold

Address:410210

Hi,
We reside in kharghar and have bought 2 fans from nakshatra hardware in kharghar. We were sold the 'silent fan' saying it will throw more air and will be very silent! The price of it being 6k each fan. However, there is hardly any air that the fan throws and the other lower priced fans are way better. When complained to the shop and to havells, what we are told is 'this is the way it is and we should have known!!!' this just seems like cheating and am not sure if a band like yours are used to giving such responses!!! Before uploading this on public platforms i wanted to see if you guys take prompt action post a written complaint!!!
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Nov 3, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Havells India Customer Care's response
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
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