[Resolved]  Havells India — bad service bad quality

Address:New Delhi, Delhi, 110015

Dear sir,

I have purchased a water heater a year back and it was a defective piece. It has been got dis-function multiple times and every time we need to followup customer care and after 1-2 weeks mechanic came and guarantee every time that it would not stop working again but only 1-2 days after it again got dis-function.And this time, no one is responding. I have complained many times but no action is taken till yet. I am totally frustrated with the product and services. I would request you to return my money I don’t want any exchage of product because the service and product both are so bad or i would surely gonna take some legal action for the same.
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Feb 4, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
Havells India Customer Care's response
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
Verified Support
Jan 04, 2019
Havells India Customer Care's response
Dear Sir / Ma'am,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
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Comments

I purchased 3 geysers 10 days back and called 1000 times customer care, ahmedabad office and service station but no response till date and worst attitude by havells india staff

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