[Resolved]  Havells India — complaint regarding non working of changeover switch within warranty period

Address:RRMK ARYA MAHILA MAHAVIDYALAYA PATHANKOT, Pathankot, Punjab, 145001

No action taken on service request id[protected] dated 7th sept.2019 and mr. Raman kumar representative of havell collected the photo copy of the bill at 12.45pm on 9-9-2019. Till date no action is taken. After that we again put service request[protected] on 12th sept.2019 still no action taken. Please do the needful without any further delay otherwise we will put our complaint in the consumer redressal forum and liability for all the expenses will be of the company. We deeply regret your poor service.
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Oct 21, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Havells India Customer Care's response
Hi, sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and we assure you the best possible resolution.
Verified Support
Sep 20, 2019
Havells India Customer Care's response
Dear Sir/Ma'am,

We hope that our team has contacted you and addressed all your concerns.

Thanks & regards,
Team Havells
Complaint comments 

Comments

I bought a havells adonia geyser of 10l capacity on Dt 28/08/2019.Since yesterday it's not working. Product serial no. Is 83IBGB300284.Kindly resolve the issue at the earliest
Havells India Customer Care's response, Sep 21, 2019
Verified Support
Dear Sir/Ma'am,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & regards,
Team Havells
Not Working
Havells India Customer Care's response, Sep 21, 2019
Verified Support
Dear Sir/Ma'am,

We never want our customers to feel this way, please elaborate on your issue and share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells

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