Havells India — complaint regarding switches being installed in the house

Address:

Amrita Apartment, F-Block, Flat No. 4/4, Kagalnagar, Rivers meet road, Behind Mouni Baba Mandir, Sonari, 831011

In 2015 we purchased an old 2bhk flat and the wiring of the flat was in poor condition. So we decided to repair the whole wiring. As such, we gave contract to an electrician for the repairing purpose. He used the switches of havells company as it is giving good performance. But now some switches are not working properly and the spring is being damaged. Since then we are using the havells fan but till date there is no complain with it. But the switches are giving problem. We don't have any documents as the repairing and installation work was done by the contractor. But the materials purchased and the details of switches and power point purchased are mentioned in a estimated price list voucher. We need held in replacing the entire switches being installed by the contractor. If necessary we can contact the contractor for details etc. Hope you will look into the matter and necessary steps regarding replacement will be made as soon as possible. Thanking u