[Resolved]  Havells India — Dissatisfied with the service

Address:Hyderabad, Andhra Pradesh, 500018

Dear Sir/ madam,

I have purchased the 15 Lts geyser almost a month back & requesting for Installation since 3 weeks.

In my new house i am using all Havells products - where ever it is possible.

I was totally disappointed with the service on Geyser Installation. When you are not able to give some service of free installation - Pls. dont advertise that we will give Free installation.

I was fedup with calling your designated Service center for installation.

Pls. stop false promises. I would have gone with any other product rather than now. I will recommend in my circle & friends not to go Havells. If you can do anything by tomorrow. Other wise i will return this product immly.

here i am sending you the invoice for your ref.

My Call Register number : GC281842

Reg
Ramchandar.
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May 15, 2017
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
Havells India Customer Care's response
Dear Ramchandar,

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells
Verified Support
Apr 14, 2017
Havells India Customer Care's response
Dear Ramchandar,

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
Complaint comments 

Comments

গতবছর দোকান থেকে " Havells pedestal fan " কিনেছি ৷ দোকানদার "blade tightening screw ' টি খুজেঁ না পেয়ে কোন মতে সেটিং করে দেন এবং তৎক্ষণাৎ Customer care এ Complain করেন ৷ পরে Customer care থেকে এসে দেখে বলেন "Screw " টি তার কাছে নেই ৷ পরে এসে লাগিয়ে দেবেন ৷ প্রায় একবছর হতে চলল ৷ এখনো দেখা নেই ৷

Havells India Customer Care's response, Apr 27, 2017
Verified Support
Dear Sir (sureshchroy5),

We're sorry to hear that you are facing an issue with your Pedestal fan. Please share your mobile number/complaint number and your area pin code with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, May 2, 2017
Verified Support
Dear Sir (sureshchroy5),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards
Team Havells
Havells India Customer Care's response, May 6, 2017
Verified Support
Dear Sir (sureshchroy5),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells

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