[Resolved] Havells India — electric shaver rs7130 | |||
I have been following up with havells since last two months for replacement of side blade of my electric shaver. First they informed me that they could not change that, therefore machine will be replaced. Since then it’s been one n half month they don’t have machine in the stock. After my continuous follow up with them they have informed me that machine could not be replaced due to unavailability of product hence will we refund money via cheque. They have also took my machine in the third week of jan 2020 with the copy of bill. Now the service centre person does not attend calls and the havells closes my complaint after every two three days without resolving it and informing me. Request you to take the matter on priority and resolve it. My email is: deepak. Kumar. [protected]@gmail.com Phone number: [protected]. Was this information helpful? | |||
Feb 7, 2020 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Feb 01, 2020 Havells India Customer Care's response Dear Sir/Ma'am, We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help. Thanks & regards, Team Havells | |||
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+91 17 2423 2401 [Chandigarh]
+91 28 1248 1112 [Rajkot]
+91 14 1391 4645 [Jaipur]
QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.
Thanks & regards,
Team Havells