[Resolved] Havells India — endura 500w juicer mixer grinder

Dhiru sagar

from Mumbai, Maharashtra

Address:

421301

Hi,
I purchased this product from amazon in june'16 and a 2year product + 5 year motor warranty have been promised in the warranty card. As of now, the juicer cover, food pusher and the rotor ss seive (Thing which rotates inside juicer) are damaged due to some slippage between the machine rotor and juicer. After repeated complaints of the same, only 1 part was replaced and due to that the problem have increased. Now they are charging in our warranty period for replacement of the juicer cover. Kindly take action.

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Mar 2, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Jan 21, 2018

Updated by Dhiru sagar purchased in june'17

Verified Support

Jan 22, 2018

Havells India Customer Care's response Dear Sir(Dhiru),

We would like to request you please share your mobile number/complaint number and your area pin-code with us. We assure you we will look into this right away.

Regards,
Team Havells

Verified Support

Jan 27, 2018

Havells India Customer Care's response Dear Sir(Dhiru),

We are still awaiting your response. Please share your mobile number/complaint number and your area Pincode with us via DM. We assure you we will look into this right away.

Regards,
Team Havells

Verified Support

Jan 30, 2018

Havells India Customer Care's response Dear Sir(Dhiru),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells