Havells India — geyser leakage | |||
I bought monza dx 15/2019 on 06sep19. I started using it in november only but within a month i observed a leakage into it. Water get filled in the plate and fills within the electric circuit (Thermostat). I called for the engineer, he came and said now everything is fine. But again on 22 dec19 same issue came. Water was leaking so badly that it was dropping outside from thermostat which is so dangerous that it can led to any accident.in this case i request for a complete replacement of the geyser. I don't want any sort of assurance as its just 2 months old item. Ravindra [protected] Was this information helpful? | |||
Havells India customer support has been notified about the posted complaint. Verified Support Dec 23, 2019 Havells India Customer Care's response Dear Sir, Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution. Thanks & Regards Team Havells Verified Support Dec 25, 2019 Havells India Customer Care's response Dear Sir, We hope that our team got in touch with you and resolved all your concerns to your satisfaction. Thanks & Regards Team Havells | |||
2 Comments | |||
Comments
NO. Your no team got in my touch. No solution has been done till now.
What a pathetic service is this that without confirming you are writing that my issue is resolved.
I want replacement of a defected item
What a pathetic service is this that without confirming you are writing that my issue is resolved.
I want replacement of a defected item
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I would really appreciate if Havells being such a big brand give me replacement of the defected geyser.