[Resolved]  Havells India — Geyser operating problem - Frequently.

Address:Varanasi, Uttar Pradesh, 221005
Website:www.havells.com

I have purchased Havells Geyser in Last year Nov 20th 2015 at Varanasi. It has got 5years of warranty. I have complaing regarding Geyser from last two months. Yesterday i have complained for the 5th time. The dealer who alloted to rectify is Popular Electronics, varanasi. Yesterday i have spoken to Service manager of Popular electronics and conveyed my problem. He said that i will personally come check the geyser at home but he did not appear at us. He has told me not to complain again to customer care so that company did not know the staus of complaint. I have family with me and aged persons who are adopted for hot water to get bath. I am facing the geyser problem very frequently and dealer who has alloted by the company is not responding properly. And even in complain to Company i have said that its my 5th complaint and please get my geyser repaired permanantly if not please replace with the new one. But company or dealer not responsded to my complaint properly. I am requesting you to solve my problem.
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May 1, 2017
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Havells India Customer Care's response
Dear Vinaya Sharma,

We're sorry to hear that you are facing an issue with your Geyser. Please share your mobile number/complaint number and your area pin code with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Verified Support
Mar 25, 2017
Havells India Customer Care's response
Dear Vinaya Sharma,

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells
Verified Support
Mar 31, 2017
Havells India Customer Care's response
Dear Vinaya Sharma,

We hope your concern is resolved. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
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