[Resolved]  Havells India — Havells fans (complaint)

Address:Ghaziabad, Uttar Pradesh, 201301
Website:www.havells.com

I have purchased Havels LED Pedestial fan in May 2017. (Spending huge amount of money on false advertising) . The fan started making lot of noise while running right after one month o[censored]sage I had logged the call with their service centre, but the call center agents after wait of 10 min, picks up the phone and without attending the complaint, he disconnects the phone by saying sorry, this etiquette of call center agent is disgusting. I could not able to register the complaint over phone, inspite of trying several time.
However, I have registered complaint online Enquiry No is SVC4756108 and Your CustomerID is [protected], but still yet to get response.

The fusion fan is making the loudest noise and i cannot sleep at night, and the call center agents behaviour is disgusting. On going through the previous complaints given by other customers it seems, the company is not providing necessary customer assistance.
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Aug 15, 2017
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2017
Havells India Customer Care's response
Dear Sir/Ma'am (Krishnan KS)

We sincerely apologize for the inconvenience caused to you. Please share your mobile number/complaint number and your area pin code with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Verified Support
Jul 10, 2017
Havells India Customer Care's response
Dear Sir/Ma'am (Krishnan KS),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells
Verified Support
Jul 13, 2017
Havells India Customer Care's response
Dear Sir/Ma'am (Krishnan KS),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
Complaint comments 

Comments

Havells induction auto cook error6 show running time . My induction cooktop mechnical problem please follow me complaint plese visit to home service so thanks.
Havells India Customer Care's response, Jul 11, 2017
Verified Support
Dear Sir/Ma'am (kst9462),

We are sorry to hear that you are facing an issue with your Induction cooker. Please share your mobile number/complaint number and your area pin code with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, Jul 18, 2017
Verified Support
Dear Sir/Ma'am (kst9462),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards
Team Havells
Havells India Customer Care's response, Jul 20, 2017
Verified Support
Dear Sir/Ma'am (kst9462),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells

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