[Resolved]  Havells India — havells geyser installation

Address:560048

I bought a havells geyser power turbo and called the havells number for the installation. I was told that a technician will be sent over within 24-48 hrs. First of the technician shows up after the 48hrs. Also he technician sent by havells was very unprofessional. I called back the customer service number to give the feedback, first they tried disconnecting my call and after a couple of tries i get thru to an agent who refuses to connect me to a manager for escalation.
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Apr 28, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2019
Havells India Customer Care's response
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
Complaint comments 

Comments

Purchased 750watt Gracia Mixer Grinder on 3rd April 19 from Bhootnath based shop-Bansal Home Appliances via bill no. S. No.16

Jar is leaking badly. Not able to use it all.
Kindly replace it with fresh jar.
Regds... Kush Kapoor.
I gave a service complaint on 15'th March 2019.But it is not resolved till mow.And the technician closed the complaint by himself.It is in warranty period.Kindly help.Kindly see that the customer signature must be there afyer completing the work.

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