[Resolved] Havells India — havells instanio 3l water heater automatic cut off issue

Jayaja

from Punalur, Kerala

Address:	676121
Website:	Havells

Hello,
I have frequently raised complaint against product automatic cut off after every use and if i want to use again i should press the button on heater. Later i have noticed that all the pipes were bend down due to overheating and the hot water is returned through inlet pipe. Twice i have done plumbing and the pipes were bend. And my maid hand got burnt because of this issue. Even though i made customer care complaint via telephone and email i didn't get proper response from team. Please resolve the issue at the earliest.

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Feb 2, 2019

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Dec 31, 2018

Updated by Jayaja I purchased the product through Amazon on 6th Nov 2018.

Verified Support

Jan 02, 2019

Havells India Customer Care's response Dear Sir / Ma'am,

We're really sorry for the experience you had. Please DM your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells

Jan 04, 2019

Updated by Jayaja Hello,
My alloted call number is HL206703.

Jan 06, 2019

Updated by Jayaja Please update on same