Havells India — Havells pump Model number CMV20 D

Address:

Havells India Ltd. QRG Tower, 2D, Sector 126 Expressway, subarea, Sector 126, Noida, Uttar Pradesh 201304

Dear Sir,
I purchased water pump motor model number CMV 20 D on 08.07.2021 and
today is 13.07.2021. Only 5 days passed motor is not operatable.

We thought there could be some defected part. we filed a complaint to customer care for the resolution but this is 3rd day in a row we are contacting customer care executive. They commit daily that service person will come and check the issue, but no one is coming.

Remember one thing Sir, we are small farmers we can not afford delay in this work. Rainy season is the season time for new crops. if we will get delayed in planting, this will create a huge loss for us.

If you can not resolve the issue, just let us know we will look for some other alternative but please do not give us fake commitments.

Request you to please look into this matter and resolve the concern ASAP.

For your reference we are attaching bill of purchase.

Regards
Ramesh Chandra Joshi
Mob no: +91-[protected]