[Resolved]  Havells India — improper installation of geyser havells monza ec 25-litre

I bought a havells monza ec 25-litre geyser, but seems i bought a pain. Company has a third party installation agency and my installation is allocated to new solution electricals, jaipur call no. 120827. This agency seems not getting enough money from havells or not paying enough money to technicians or hire untrained technicians. Upon my request to installation to customer care, technician came and install it on different point where geyser should be in hurry. I again called to customer care but no result, third time i called to customer care then other one came and put it tilted position, while complaining to his manager mr. Ashok, he advised me to get it installed from private technician.

I request to customer care to check such ridiculous agency which company outsourced the installation work and get my geyser properly installed.

I can share picture of tilted installed geyser if required, let me know what other information you required.

Regards,
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Jan 26, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
Havells India Customer Care's response
Dear Sir/Ma'am(sarbjeetss),

We are sorry to hear that you are facing an issue with your geyser. Please share your mobile number/complaint number and your area pin-code with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Verified Support
Dec 22, 2017
Havells India Customer Care's response
Dear Sir/Ma'am(sarbjeetss),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells
Verified Support
Dec 26, 2017
Havells India Customer Care's response
Dear Sir/Ma'am(sarbjeetss),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
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