[Resolved]  Havells India — instant geyser not from the day one

Address:D12/7, Jindal Nagar, Angul, Chendipada, Odisha, 759111

I am complaining about havells instant geyser, which i bought from reliance digital, angul, odisha.

I purchased from reliance digital appx 100, 000 rupees products which includes ac, fridge, washing machine, kent ro & this geyser.

Since the first day of installation of both equipment (Havells geyser & kent ro) its not working at all infront of the service engineer and these engineers they dont know anything because during installation the talk somebody on video call that how to install it!!!

Once the same thing i complaint to reliance digital to mr. Subhendu, he said about geyser it will take maximun 2 days to initiate my issue.

I just want to know where is my problem if your supplied product is not working since from the day of installation why should i wait for 2 days,

Shoudl i take a bath with warm water after 2 days its really not fair... I just want to know why reliance digital want to spoil with such people who spoil their service quality... Please i need your immediate help in this regard.
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Apr 15, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2019
Havells India Customer Care's response
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
Complaint comments 

Comments

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Had ordered for a small jar for Havells mixer Grinder 750 premio since my original jar had an issue...its been 4-5 weeks and noone has called back nor given any assurance as to when i will get the smalll jar or where to get it from?

is this what HAvells customer care is all about that you cant even get a jar, even if you are willing to pay?

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