[Resolved]  Havells India — malfunctioning of water geyser within warranty time

This is with reference to a water geyser of volume 15L brought from Goel Enterprises, Gandhi Nagar, Basti with customer name :Smt Asha Tripathi of model Monza DX with serial no :83IFGBG01581 on dated 24/09/19.This is to lodge a complaint regarding the malfunctioning of the product and blowing up of the adaptor much within the given time of warranty.
I, therefore, request you to kindly fix the problem as soon as possible proving the customer reliability of your esteemed company.
Expecting your response soon.


Shachindra Kumar Tripathi (son of the customer) .
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Jun 1, 2020
Complaint marked as Resolved 
May 01, 2020

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Havells India customer support has been notified about the posted complaint.
Verified Support
May 01, 2020
Havells India Customer Care's response
Hi Shachindra, we're really sorry for the experience you had. Due to the unforeseen circumstances surrounding the Corona Virus, Havells Customer Care Center and field operations are temporarily closed to ensure everyone remains safe and healthy! You can register your complaint and book your service requests through our WhatsApp no. [protected] Alternatively, you can reach out to us at [protected]
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