[Resolved] Havells India — monoblock pump s1 1.0hp | |||
I purchased a water motor on 10/10/2018 and its not working from 13/01/2019, i raised complaint regarding it to your company on 13/01/2019 at approx 10:30 am vide complaint number[protected]. They said our executive will be there within 24 to 48 hours but now its more than 72 hours already passed, i called to your toll free number ([protected]) for more than 15 times and every time they are saying "we are sorry for the inconvenience our executive will be there soon". I talked to senior person there mr. Hitesh verma he is also replying the same and not taking any action against my complaint. Even i did not get any call from your company side. We are facing the water problem from last three days. Sir, sorry to say you, but is it my mistake that i purchased your company's water motor and i never expect this much poor service from a brand. Please see the matter and take necessary actions. Was this information helpful? | |||
Mar 2, 2019 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Jan 16, 2019 Havells India Customer Care's response Dear Sir, Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution. Thanks & Regards Team Havells Verified Support Jan 25, 2019 Havells India Customer Care's response Dear Sir, We hope that our team got in touch with you and resolved all your concerns to your satisfaction. Thanks & Regards Team Havells | |||
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+91 17 2423 2401 [Chandigarh]
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QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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